In Episode 370 of the Leaders in Payments podcast, our co-CEOs, Jo Phillips and Will Corbera, joined host Greg Myers to dive into how vertical SaaS companies can harness modern payment infrastructure to drive growth and deliver superior user experiences. This episode marks the beginning of a special three-part series focused on Payabli’s three pillars: Pay In, Pay Out, and Pay Ops, starting with Pay In.
The Shift to Embedded Payments
During the discussion, Jo and Will highlighted a tectonic shift in the payments industry. Traditional payment processing systems are being replaced by embedded solutions, where vertical SaaS platforms integrate payment functionalities directly into their offerings. This transformation is not just changing how businesses manage transactions but is also creating new revenue streams and enhancing customer retention.
For us at Payabli, embedding payments isn’t just about processing transactions—it’s about creating seamless, value-added experiences for users. With the right approach, SaaS companies can unlock significant revenue opportunities, boost enterprise value, and strengthen customer loyalty.
Understanding the Challenges
Jo shared his experience scaling ServiceTitan, a leading SaaS platform for the trades industry, and how it inspired the creation of Payabli. Many SaaS companies face challenges with fragmented legacy systems or opaque, one-size-fits-all solutions like Stripe Connect. These options often lead to inefficiencies, limited control over user experience, and suboptimal revenue realization.
Each vertical has its own unique set of challenges, whether it’s supporting specialized payment methods or meeting industry-specific compliance requirements. At Payabli, our mission is to solve these problems with a unified API infrastructure that combines cutting-edge technology with hands-on advisory services.
What Sets Payabli Apart
Our approach to solving these challenges is built around our “three Ps”: Pay In, Pay Out, and Pay Ops. In this episode, we focused on Pay In, (our payment acceptance product offering) which enables SaaS platforms to seamlessly integrate diverse payment options into their systems for payment acceptance. From credit cards to ACH and mobile check capture, Payabli’s solutions empower businesses to meet the specific needs of their verticals.
One of our standout features is our “no-code environment,” which allows product teams to build customized payment workflows without writing a single line of code. This simplifies PCI compliance and accelerates time to market.
Realizing the Benefits of Embedded Payments
The benefits of embedded payments go far beyond revenue generation. By embedding payments, companies gain better control over the user experience, leading to increased customer lifetime value and higher retention rates. This stickiness directly impacts a SaaS platform’s enterprise valuation, making embedded payments a strategic priority for leadership teams.
At Payabli, we also invest in innovative features like split funding capabilities, allowing businesses to route funds to multiple accounts from a single transaction. This is particularly valuable in regulated industries like property management or education, where fund segregation is critical.
Looking Ahead
As Jo and Will shared, Payabli is dedicated to driving innovation in embedded payments. Our roadmap includes advancements in offline payment capabilities, AI-powered tools, and expanded payment modalities such as real-time payments and digital lockboxes.
Watch the podcast here:
At Payabli, we see payments not just as a backend utility, but as a strategic advantage that can help SaaS companies unlock growth, improve customer satisfaction, and future-proof their operations. To learn more about Payabli’s offerings and what’s coming next, stay tuned for the next episodes in this series, which will explore Pay Out and Pay Ops.
Interested in learning more about our Pay In offering? Schedule a demo with one of our payment experts today.